Return Eligibility
• Return Period: You can return items within 10 days of delivery.
• Return Shipping Charges: As a valued customer, you are responsible for the return shipping charges.
• Non-Returnable Items: Accessories, bags, blouses, footwear, sarees with stitched blouses, customized, and personalized products.
• Specific Return Terms: Refer to the product page for specific return terms for other items.
• Non-Refundable Charges: Petticoat charges are non-refundable.
• Return Conditions: Returns are only accepted for items that are damaged, defective, or significantly different from the online description.
• Approval: All returns are subject to approval.
How to Return a Product
• Contact Us: Reach out to us on WhatsApp at 0031 687860831 or email us at Sales.Saheliboutique@gmail.com
• Reverse Shipment: Customers can apply for a return via Sales.Saheliboutique@gmail.com . Return shipments will be charged USD 49 as a reverse pickup shipping charge. Return shipping and customs charges are non-refundable.
Shipping and Return Charges
• Customer Responsibility: You are responsible for the return shipping charges and selecting the courier services.
Refund Process
• Notification: Notify us with the tracking number over email once the product is shipped.
• Processing Time: Once the product is received and passes Quality Check, the refund will be initiated within 48 hours.
• Timeline: It takes 20-25 working days for the product to reach our warehouse in NLafter being dropped at our courier partner’s office. The refund will be processed post-Quality Check.
Return & Cancellation
• Returns: You can place return request within 15 days of delivery.
• Cancellations: Order cancellations are accepted within 24 hours of placing the order.
Alteration Services with KALKI Express